Health Literacy

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Welcome to this module on Promoting Health Literacy in Primary Care. The purpose of the module is to support General Practitioners and their primary care colleagues in promoting health literacy amongst their patients. Access to the module is restricted to qualified General Practitioners and the website requires registration and an enrolment key which is provided by the ICGP. If you are a member of the public seeking information on reading, writing, literacy or health literacy, please use this link: NALA (National Adult Literacy Agency)


Module Overview


External CPD Credits: 2
GMS Study Leave: 1/3 day
No. of Lessons: 3 
MCQ Assessment
Certificate of Completion


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This eLearning module is divided into 3 key lessons (Lessons 1-3). Each lesson comprises a video presentation conveying the core material. Most presentations are under 10 minutes long to facilitate opportunistic learning. Supplementary lessons, where non-core material is presented, and relevant printable and downloadable material are also included within most lessons.

The National Adult Literacy Agency is an independent charity committed to making sure people with literacy and numeracy difficulties can fully take part in society and have access to learning opportunities that meet their needs. 

Development of this module was funded by an unrestricted educational grant from MSD


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        The 3 lessons are as follows:
        • Lesson 1: Understanding Health Literacy 
          This lesson highlights the health literacy needs of many adults in Ireland and explores the impact which low health literacy has on people's health.
        • Lesson 2: Communicating More Effectively
          This lesson considers some key points around written & verbal communication in general practice and provides useful tips for more effective communication of health information in primary care. 
        • Lesson 3: Becoming a Health Literacy Friendly Practice 
          This lesson focuses on using an audit to help improve health-literacy in your practice' 
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The Medical Council has defined eight domains of good professional practice. These domains describe a framework of competencies applicable to all doctors across the continuum of professional development from formal medical education and training through to maintenance of professional competence. Since they describe the outcomes which doctors should strive to achieve, doctors should refer to these domains throughout the process of maintaining competence. In order to assist you in planning your professional competence, ICGP eLearning highlight the domains addressed in each module as set out below. 
NOTE: While a number of ICGP modules have a tight focus on one or two domains, most modules endeavour to address all domains to some degree (low, medium, high). This is clearly displayed in the diagram below


The following links are provided to support this eLearning programme and to provide you with information for patients. Many are also available within the associated lesson. Content relevant to some of these links is not addressed in this module, but is addressed in Modules 2&3 of the Dementia eLearning Programme. (Please Note: These are third party links).
Clinician Resources
National Adult Literacy Agency (NALA) https://www.nala.ie/
NALA - Plain English Checklist for Documents http://www.simplyput.ie/downloads/plain_english_checklist_for_documents.pdf
NALA - Plain English Checklist for Forms http://www.simplyput.ie/downloads/plain_english_checklist_for_forms.pdf
NALA - Plain English Checklist for Numbers http://www.simplyput.ie/downloads/plain_english_checklist_for_numbers.pdf
NALA - Plain English Guidelines at a Glance http://www.simplyput.ie/downloads/plain_english_guildlines_at_a_glance.pdf
Simply Put - Writing & Design Tips Booklet http://www.simplyput.ie/downloads/writing_and_design_tips.pdf
Simply Put - (Plain English editing, writing and training service - provided by the NALA) http://www.simplyput.ie/
Teach-back http://www.teachbacktraining.org/
Ask Me 3 http://www.npsf.org/for-healthcare-professionals/programs/ask-me-3/
NALA Crystal Clear Programme for General Practice https://www.nala.ie/crystalclear
NALA Health Literacy Audit https://www.nala.ie/crystalclear
Patient Resources
Last modified: Tuesday, 24 November 2015, 12:38 PM